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competition t&c & policies

ASH BE NIMBLE SOCIAL MEDIA COMPETITION TERMS & CONDITIONS

Please read these competition rules carefully. The first section is applicable to this specific competition. The second section is applicable to ALL ash be nimble competitions. 

SECTION 1: Competition T&C

Name of competition: Comment below & tell us why you love ash be nimble in 15 words or less, tag 3 friends + like our fb page

Duration: 04 - 03 - 2017 to 08 - 03- 2017

What you need to do: 

1) In the comments below, tell us why you love ash be nimble in 15 words or less
2) Tag 3 friends in the comments + like our instagram & fb page
3) Entries close Wed 8 March 2017, 11:59pm (GMT+8)

Prizes available: 

A set of THREE (3) COMPLIMENTARY tickts to Get Nimble Rooftop Fitness Party.
*winner items are not exchangeable or refundable to another item, or for cash.

Winners will be contacted: by 9 Feb via FB message or insta.

Winners must provide requested information by 11 Feb.

Additional conditions:

1.  Post 2 photos wearing the ash be nimble apparels after winning, mentioning & tagging ash be nimble.

SECTION 2: General T&C

If you enter the competition, you will be deemed to have agreed to them in full. All entry instructions form part of these terms and conditions.

  1. The promoter is Ash Be Nimble Sdn Bhd. (company no. 1132015K) whose registered office is at 30A, Jln SS20/10, Damansara Kim, 47400 PJ.
  2. Entrants must be: (a) Malaysian resident; and (b) 18 years old or over at the time of entry.
  3. Employees of Ash Be Nimble Sdn Bhd. or anyone else connected in any way with the competition and their respective family members, are not permitted to enter the competition.
  4. There is no entry fee and no purchase is necessary to enter the competition. However, in order to enter the promotion you must have an Internet connection and Facebook account.
  5. Entries received outside these times and dates will not be valid and will not be eligible to win a prize. Only one entry per person.
  6. Your entry must be an original work and must not infringe another person’s copyright or other intellectual property rights and by submitting your entry, you promise us that this is the case.
  7. Except as otherwise required by applicable law, the promoter accepts no responsibility for entries not received for whatever reason, including those which for technical or other reasons are unsuccessful, incomplete, lost, late, damaged, corrupted or misdirected.
  8. The promoter reserves the right to cancel or amend the competition and these terms and conditions at any time if circumstances beyond its control make this unavoidable. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
  9. No cash alternative to the prizes will be offered. The prizes (including the pre-loaded points) are not transferable and cannot be resold. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent or greater value.
  10. Winner(s) will be chosen after the closing date of the competition from all eligible entries by an independent adjudicator or panel of judges appointed by the promoter. The judge(s) will select the winners based on their subjective assessment of the two entries which best demonstrate creativity, suitability and originality.
  11. Winners will be notified by a direct private message on Facebook or Instagram (depending on which platform they used to enter the competition) within 28 days of the closing date. Winning entries may also be re-posted by the promoter on Facebook and/or Instagram and by entering the competition you agree to such publication.
  12. If a winner cannot be contacted or does not claim the prize within 14 days of notification, the promoter reserves the right to withdraw the prize from the winner and pick a replacement winner in accordance with the criteria set out in section 13.
  13. The promoter will notify the winner when and where the prize can be collected or delivered to. Each winner will need to provide the promoter with their contact email address and/or postal address to assist with delivery of the prize.
  14. The promoter reserves the right at any time, in its absolute discretion, to:
    1. verify the eligibility of any entrant (including their age and place of residence);
    2. disqualify any entrant found to be abusing or tampering with the operation of the promotion or entering using fraudulent means , or who the promoter believes to have acted in breach of these terms and conditions;
    3. disqualify entrants who do not give correct contact details or those who make an entry on someone else’s behalf; and
    4. disqualify any entrant posting an entry or a comment to the Facebook and/or Twitter account that is, in the promoter’s opinion, inappropriate, offensive or upsetting to other entrants, customers of the promoter or directly aimed at the promoter, or contrary to applicable law, and to remove any such entry or comment.
  15. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  16. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  17. Each winner agrees to the use of his/her name and image in any reasonable publicity as may be required by the promoter in connection with the competition.
  18. You are providing your information to Ash Be Nimble Sdn Bhd. and not to any other party. Any personal data submitted in connection with the promotion will be used solely for the purposes of administering and managing the promotion and prizes (where applicable), verifying the eligibility of each entrant and in accordance with current Malaysia data protection legislation and will not be used for any other purposes or disclosed to a third party without the entrant’s prior consent. By entering the promotion, each entrant consents to the use of their personal data in accordance with these terms and conditions.
  19. To the fullest extent permitted by law, the promoter excludes liability for any losses, damages or claims incurred by any person in connection with the promotion or receipt or misuse of any prize.
  20. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram and entrants acknowledge that neither Facebook nor Instagram shall have any liability to them in connection with the promotion.

 

SECTION 3: RETURN & REFUND POLICY

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a return or a refund. Several types of goods are exempt from being returned. Sale items and gift cards cannot be exchanged or return.

Exchanges (if applicable)
Exchanges are available for sizes or colour of the same style. Exchanging for a different product may be subjected to extra cost. Anything that you try on at the den is not exchangeable.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tag still intact.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@ashbenimble.com and send your item to: 30A, Jln SS20/10, Damansara Kim, Petaling Jaya, 47400, Malaysia.

Refunds (if applicable)
To complete your refund, we require a proof of purchase or order number. Refunds are only applicable for faulty items and out of stock items, within notifying us in the first 14 days of receiving your order. Past the 14 day mark, a refund is not applicable anymore.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then we will require your details and your refund will be processed within 30 working days. Ka ching!

Required details:

    1. Method of Payment: Bank account details for refunding (or if paypal then state paypal)
      1. Bank Account Name
    2. Name:
    3. Email:
    4. Amount:
    5. Order Number:
    6. Reason:
    7. Date of order:

*ash be nimble reserves the rights to withhold any refunds if your original item has not reached the Fox Den.

Shipping
To return your product, you should mail your product to: 30A, Jln SS20/10, Damansara Kim, Petaling Jaya, 47400, Malaysia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

SECTION 4: Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat or enter information on our site. 

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
       To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
       To improve our website in order to better serve you.
       To allow us to better service you in responding to your customer service requests.
       To administer a contest, promotion, survey or other site feature.
       To quickly process your transactions.
       To send periodic emails regarding your order or other products and services.
       To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
       Help remember and process the items in the shopping cart.
       Understand and save user's preferences for future visits.
       Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly. However, you will still be able to place orders .
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links

We do not include or offer third-party products or services on our website.

Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 
We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
- Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
- You will be notified of any Privacy Policy changes:
       On our Privacy Policy Page
- Can change your personal information:
      By emailing us
       By logging in to your account
     By chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
       Other
       Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
       Send information, respond to inquiries, and/or other requests or questions
       Process orders and to send information and updates pertaining to orders.
       Send you additional information related to your product and/or service
       Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
       Not use false or misleading subjects or email addresses.
       Identify the message as an advertisement in some reasonable way.
       Include the physical address of our business or site headquarters.
       Monitor third-party email marketing services for compliance, if one is used.
       Honor opt-out/unsubscribe requests quickly.
       Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
hello@ashbenimble.com and we will promptly remove you from ALL correspondence.

 

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
www.ashbenimble.com
30A, Jln SS20/10, Damansara Kim
Petaling Jaya, Selangor 47400
Malaysia
hello@ashbenimble.com
+60 111 4000 557

*T&C & policies are subjected to change.

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